Milano

Piazzale Ferrara

Via Mincio, 4, 20139

Italy

Monday - Friday 09:00 - 20:00

[email protected]
389 892 2401

brown wooden shelf

Delware

8 The Green, Suite B

19901, Dover (DE)

United States

Monday - Friday 09:00 - 20:00

[email protected]
389 892 2401

Contact with an expert

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    we're sorry that your order hasn't arrived yet. To assist you, please provide me with the order number or any relevant details, such as the shipping carrier and tracking number. This information will help me investigate the status of your order and provide you with more accurate assistance. If you don't have this information, I recommend reaching out to the company or seller you purchased from directly, as they will have access to your order details and can provide you with the most up-to-date information.

    Do you deliver on public holidays?

    Yes, many delivery services operate on public holidays. However, it's important to check with the specific courier or delivery company handling your shipment, as policies can vary. They will provide the most accurate information regarding their delivery schedules on public holidays.

    Are Electoox refurbished devices reliable?

    Rehanax refurbished devices are meticulously restored to function and perform like new. Through a comprehensive refurbishment process, faulty components are replaced, and rigorous testing ensures optimal functionality. This commitment to quality is designed to provide you with a device that not only looks like new but works like new as well.

    What kind of refurbishment process do Rehanax devices undergo?

    Electoox devices undergo a meticulous refurbishment process to ensure their quality and performance. The process typically includes:

    1. Thorough Inspection: Every device is carefully inspected to identify any issues or defects.

    2. Component Replacement: Faulty or worn-out components are replaced with new, high-quality parts.

    3. Cleaning and Sanitization: The devices are cleaned and sanitized to meet hygiene standards.

    4. Software Reset: The software is reset to factory settings, removing any previous user data.

    5. Testing: Rigorous testing is conducted to verify the functionality of all features and ensure the device meets performance standards.

    6. Quality Assurance: The refurbished devices undergo a final quality assurance check to guarantee they meet or exceed industry standards.

    This comprehensive refurbishment process is designed to restore Electoox devices to a like-new condition, both in terms of appearance and functionality.

     

     
     
     
    Are Electoox refurbished devices thoroughly tested before being sold?

    Yes, Electoox refurbished devices undergo thorough testing before being sold. The testing process is a critical part of the refurbishment procedure to ensure that the devices meet high standards of performance and reliability. The goal is to identify and address any potential issues, defects, or malfunctions that may have been present in the devices prior to refurbishment.

    The testing typically covers various aspects of the device, including hardware components, software functionality, and overall performance. By conducting rigorous testing, Electoox aims to provide customers with reassurance that their refurbished devices will work reliably and effectively, performing at a level comparable to new devices.

    If you have specific questions about the testing process or the quality assurance measures taken by Electoox, it's recommended to refer to the company's documentation or reach out to their customer support for more detailed information.

     

     
     
     
    Do Electoox refurbished devices come with a warranty

    Yes, Electoox refurbished devices typically come with a warranty. The specifics of the warranty may vary, but it is common for reputable refurbishers to offer warranties to provide customers with confidence in the quality and reliability of their products.

    In your case, if Electoox offers a 12-month warranty and a 30-day return policy, it means that the devices are backed by a warranty for a year from the date of purchase. This warranty period indicates the duration during which customers can seek support or replacement for any potential issues covered by the warranty.

    Additionally, the 30-day return policy allows customers to return the device within the first 30 days of purchase if they are not satisfied, often with a refund or replacement. It's always advisable to review the specific terms and conditions of the warranty and return policy provided by Rehanax to fully understand the coverage and any requirements for returns or warranty claims.

    Why Choose Electoox:

    Welcome to Electoox – Your Premier Destination for Quality Refurbished and Brand-New Devices and kitchen!

    At Electoox, we take pride in offering a diverse selection of high-quality refurbished and brand-new devices and kitchen to meet your tech and home needs. Whether you're in search of a budget-friendly refurbished smartphone, a cutting-edge brand-new laptop, or kitchen items to enhance your living space, we've got you covered.

    Why Choose Electoox:

    1. Refurbished Excellence: Our refurbished devices undergo a rigorous refurbishment process, ensuring they look and function like new. We stand by the quality of our products and provide warranties for added peace of mind.

    2. Brand-New Innovation: Explore the latest in technology with our range of brand-new devices. From smartphones to laptops, our collection features top-notch products from leading brands, delivering the latest innovations straight to your doorstep.

    3. kitchen: Transform your living spaces with our thoughtfully curated Kitchen selection. Whether you prefer modern, classic, or eclectic styles, we offer a diverse range of kitchen options to suit your taste and lifestyle.

    4. Quality Assurance: We prioritize the satisfaction of our customers. Every device and piece of furniture is carefully inspected, ensuring it meets our high standards for quality and durability.

    5. Warranty and Return Policy: Shop with confidence knowing that our refurbished devices come with a warranty, providing you with reliable support. Additionally, our customer-friendly return policy allows you to return products within a specified period, ensuring your satisfaction.

    6. Convenient Online Shopping: Enjoy the ease and convenience of online shopping with Electoox. Browse our website from the comfort of your home, explore our product offerings, and place your order with just a few clicks.

    Explore Our Categories:

    • Refurbished Devices: Discover a wide range of refurbished smartphones, laptops, tablets, and more – all restored to excellent condition.

    • Brand-New Electronics: Stay on the cutting edge with our selection of brand-new smartphones, laptops, smartwatches, and other electronic gadgets.

    • Kitchen Collection: Enhance your living spaces with our stylish and functional Kitchen pieces, ranging from Blenders and microwave to tables and storage solutions.

    At Electoox, we are committed to providing you with a seamless shopping experience, exceptional products, and outstanding customer service. Explore our online store today and elevate your lifestyle with Electoox!

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